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TRAVELLING SAFELY IN SWITZERLAND

Nothing should spoil the enjoyment of travelling. But even though Switzerland is one of the safest countries in the world, theft does still occur. We provide some tips to ensure that you travel safely in Switzerland and to prevent anything from happening to your passport, valuables or luggage. If something does get lost or stolen, we show where and how to quickly get the right help at safertravel.ch.

Always keep an eye on your luggage and coat

If you have several items of luggage, tie them together with a cable lock or attach individual pieces to the luggage rack.

Ensure that your rucksack and handbag are always fastened shut

In crowds, carry your handbag under your arm and wear your rucksack on the front.

Carry identification, cash and credit cards on your person

Have as little cash as possible with you. Whenever possible, pay by debit or credit card. Keep your wallet in your hand when paying.

Always lock your vehicle and do not leave valuables inside

If you have remote locking on your vehicle, check that it is actually locked!

Leave your luggage in secure lockers!

During stays or events, please make use of the range of permanently installed, secure storage options!

TRAVELLING SAFELY IN SWITZERLAND

Nothing should spoil the enjoyment of travelling. But even though Switzerland is one of the safest countries in the world, theft does still occur. We provide some tips to ensure that you travel safely in Switzerland and to prevent anything from happening to your passport, valuables or luggage. If something does get lost or stolen, we show where and how to quickly get the right help at safertravel.ch.

1

Always carry a copy of your identification with you

2

Carry as little cash as possible

3

Print out copies of any travel documentation

4

Note down the IMEI number of your mobile phone

Find your IMEI number by dialling *#06#

5

Always carry a photocopy of your credit card.

HAD SOMETHING STOLEN? REPORT IT TO THE POLICE IMMEDIATELY

If you lose any valuables or personal effects, report it immediately to your nearest police station. You can file an official report if something has been stolen.

How to find a police station near you
Outside opening hours: tel. 117

WHAT TO DO IN THE FOLLOWING CASES

Passport or ID card stolen
Credit card stolen
Cash or bank card stolen
Mobile phone stolen

EMBASSIES AND CONSULATES

Contact for China
Contact for Japan
Contact for the Republic of Korea
All other embassies or consulates in Switzerland

LOST PROPERTY

SBB (Swiss Railways) Lost Property Office
Rail Service: tel. 0848 44 66 88 – costs CHF 0.08 per min.

About us

Although Switzerland is a safe country to travel in, tourists can still be victims of theft or robbery. The partners involved in this pilot scheme are committed to reducing cases of theft involving guests from abroad and to ensuring that they feel safe in Switzerland. The scheme was launched in 2017 with the close cooperation of the Zurich Cantonal Police Department. Since 2019 various partners from across Switzerland have become involved in supporting crime prevention.

 

Partners

Swiss Travel System AG
Switzerland Tourism
Zurich Cantonal Police Department
Schaffhausen Cantonal Police Department
Swiss Federal Railways
Swiss Criminal Prevention Association

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